Shipping Policy

Crafted and Delivered from Bonnie Scotland

We are proud to handcraft all our luxury accessories here in our studio in Oldmeldrum, Bonnie Scotland. Once your custom accessory has been lovingly sewn by Lindsey and perfectly finished, it’s time to send it on its way to your beloved pet!

UK Standard Delivery Service

To ensure safe and reliable delivery across the United Kingdom, we use Royal Mail UK Standard Delivery. The majority of our collars, leads, and smaller items comfortably fit within the Royal Mail small parcel range.

• Delivery Service: Royal Mail UK Standard Delivery

• Estimated Transit Time: 2-4 working days after dispatch.

Postage & Packaging Costs

To keep things simple and transparent, we operate with a single, flat-rate fee that covers both the secure packaging of your handmade items and the postage costs:

• Flat Rate for Postage & Packaging (P&P): £3.50

This single charge will be automatically added to your total at the checkout before you confirm your order.

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Note on Manufacturing Time: Please remember that this estimated delivery time is the transit time after the item has been manufactured by us. Please refer to our FAQ or product page for the current estimated lead time required for us to hand-cut and sew your unique accessory.